Shaping Product Understanding with Contrastive Reinforcement Learning

Etsy’s marketplace is defined by the creativity and craftsmanship of our sellers and the hundreds of millions of highly diverse products they offer. You can find silversmiths who cold-forge recycled sterling silver, weavers who dye raw fleece with indigo and black walnut, and ceramicists who throw stoneware on a kick wheel. These details define each product and often determine whether it matches a buyer’s taste, style, and interests. Sometimes buyers know exactly what they want, searching for “hand-thrown ceramic mug” or “vegetable-tanned leather wallet.” Other times, especially in recommendat

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