Agents struggle with the same bad UX we do

Computer-use agents can’t guess, improvise, or ask a coworker. That makes them the most honest usability testers we’ve ever had. The first time I watched an agent fail on a vendor portal, I recognized the failure immediately. Not because I understood the model. Because I’d failed in exactly the same place myself. For example, I watched a run where an agent reached a form that had two buttons labeled “Continue” and “Submit”, chose the wrong one, and the run stalled. This wasn’t the agent’s fault, it was bad UX. I design products at Deck, where we build infrastructure for computer-use agents: so

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